Welcome to www.ultimateespresso.com. Ultimate Espresso provides access to the www.ultimateespresso.com website (the “website”) and sells products to you subject to the conditions set out on this page.

Please read these conditions carefully before using the www.ultimateespresso.com website. By using the www.ultimateespresso.com website, you signify your agreement to be bound by these conditions.

Conditions Relating to Your Use of www.ultimateespresso.com

1. Privacy

Ultimate Espresso knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. Information about our customers is an important part of our business and we are not in the business of selling it to others. Any personal information provided to or to be gathered by ultimateespresso.com is controlled by Ultimate Espresso.

2. Access

We will do our utmost to ensure that availability of www.ultimateespresso.com website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction.

3. License for website access

Ultimate Espresso grants you a limited license to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Ultimate Espresso. This license does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without our express written consent.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Ultimate Espresso and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing Ultimate Espresso’s or its affiliates’ names or trademarks without the express written consent of Ultimate Espresso. Any unauthorized use terminates the permission or license granted by Ultimate Espresso.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of www.ultimateespresso.com as long as the link does not portray Ultimate Espresso, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Ultimate Espresso logo or other proprietary graphic or trademark as part of the link without our express written consent.

4. Your conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You understand that you, and not Ultimate Espresso, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only.

You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offence or other unlawful activity
  • to send, use or reuse any material that is illegal, offensive, abusive, indecent, defamatory, obscene or menacing; or in breach of copyright, trademark, confidence, privacy or any other right; or is otherwise injurious to third parties; or objectionable; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam”
  • to cause annoyance, inconvenience or needless anxiety

5. Copyright, authors’ rights and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Ultimate Espresso, its affiliates or its content suppliers and is protected by French and international copyright right laws. The compilation of all content on this website is the exclusive property of Ultimate Espresso and its affiliates and is protected by France and international copyright and database right laws. All software used on this website is the property of Ultimate Espresso, our affiliates or our software suppliers and is protected by French and international copyright rights laws.

You may not systematically extract and/or re-utilize parts of the contents of the website without Ultimate Espresso‘s express written consent. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without Ultimate Espresso’s express written consent. You also may not create and/or publish your own database that features substantial parts of this website without Ultimate Espresso’s express written consent.

6. Trademarks

HANDPRESSO, HANDPRESSO.COM, HANDPRESSO.FR and other marks indicated on our website are trademarks or registered trademarks of Handpresso SARL located in the European Union and/or other jurisdictions. Ultimate Espresso’s graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress of Ultimate Espresso. Ultimate Espresso’s trademarks and trade dress may not be used in connection with any product or service that is not Ultimate Espresso’s or of its business partners, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Ultimate Espresso. All other trademarks not owned by Ultimate Espresso that appear on this website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Ultimate Espresso.

Conditions Relating to the Sale of Products to You

This section deals with conditions relating to the sale of products by www.ultimateespresso.com to you.

7. Our contract

When you place an order to purchase a product from www.ultimateespresso.com, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you that we’ve dispatched that product to you (the “Dispatch Confirmation E-mail”). That acceptance will be complete at the time we send the Dispatch Confirmation E-mail to you. Any products on the same order which we have not confirmed in a Dispatch Confirmation E-mail to have been dispatched do not form part of that contract.

8. Payment

You can pay directly by credit card or via Paypal.

Credit cards issued by banks outside Canada must be international credit cards.

9. Returns

You have the legal right to return products within 7 days without justification or payment of penalties, except the cost of return shipping provided the products are in a perfect state, not used and in their original packaging. In this case, the cost of return is at your expense.

Ultimate Espresso will reimburse you immediately and no later than 30 days following the legal right to return.  After this date, interest will accrue at the current legal rate.

In order to avoid any problem with the delivery, we advise that you open the parcel and inspect the packaging and the product before signing the delivery slip. If the product has been damaged during transport, please make a note on the courier’s delivery slip in order to benefit from the guarantee and inform us within 7 days. This deadline also applies in the event products do not conform to the order. In both cases, and exclusively for these, the cost of return is at our expense.

The replacement of damaged products or products that do not conform to the order must occur within 30 days after confirmation that the product will be replaced. After this deadline, replacement is no longer possible.

10. Pricing and availability

We list availability information for products sold by us on the website, including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e-mail if any products you order turn out to be unavailable.

11. Customs

When ordering goods from www.ultimateespresso.com in France for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from www.ultimateespresso.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Conditions Relating to Both Your Use of www.ultimateespresso.com and Sales to You

12. Children

Ultimate Espresso does not sell products for purchase by children. If you are under 18, you may use www.ultimateespresso.com only with the involvement of a parent or guardian.

13. Electronic communications

When you visit www.ultimateespresso.com or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

14. Losses

Ultimate Espresso will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website or when a contract for the sale of goods by us to you was formed.

15. Alteration of Service or Amendments to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use & Sale at any time. You will be subject to the policies and Conditions of Conditions of Use & Sale in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

16. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

17. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

18. Governing law and jurisdiction

These conditions are governed by and construed in accordance with the laws of the province of Ontario.

19. Our details

UltimateEspresso.com is the trading name for the website of Ultimate Espresso.

This site is owned and operated by Ultimate Espresso, a division of Metacorp Innovative Technologies Inc.

For www.ultimateespresso.com website

Ultimate Espresso
12 Boyd Meadow Court
Woodbridge, ON
L4L 9J1

You can contact us: support@ultimateespresso.com

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